Docker-Hunterpedia/Helpdock

Try the Zendesk, Freshdesk or Zoho Desk importer against a trial account and report back (M11-12 to M11-14) 16 days ago

documentation help wanted

1

Open-source customer support platform: ticketing, help center, live chat widget and grounded AI — one deploy, many brands. Self-hosted alternative to Zoho Desk / Zendesk.

TypeScript

#ai#arabic#customer-support#freshdesk-alternative#help-center#helpdesk#helpdesk-software#intercom-alternative#knowledge-base#live-chat#multi-tenant#nestjs#omnichannel#rag#rtl#self-hosted#telegram#ticketing#whatsapp#zendesk-alternative

Translators wanted: widget and help center in fr, es, de, pt-BR, tr, id and fa (M17-03, blocked on M17-01) 16 days ago

help wanted translation

Docker-Hunterpedia/Helpdock

1

Open-source customer support platform: ticketing, help center, live chat widget and grounded AI — one deploy, many brands. Self-hosted alternative to Zoho Desk / Zendesk.

TypeScript

#ai#arabic#customer-support#freshdesk-alternative#help-center#helpdesk#helpdesk-software#intercom-alternative#knowledge-base#live-chat#multi-tenant#nestjs#omnichannel#rag#rtl#self-hosted#telegram#ticketing#whatsapp#zendesk-alternative

Check whether IBM Plex Sans Arabic covers Persian and Urdu (D-49) 16 days ago

help wanted good first issue translation

Docker-Hunterpedia/Helpdock

1

Open-source customer support platform: ticketing, help center, live chat widget and grounded AI — one deploy, many brands. Self-hosted alternative to Zoho Desk / Zendesk.

TypeScript

#ai#arabic#customer-support#freshdesk-alternative#help-center#helpdesk#helpdesk-software#intercom-alternative#knowledge-base#live-chat#multi-tenant#nestjs#omnichannel#rag#rtl#self-hosted#telegram#ticketing#whatsapp#zendesk-alternative

docs: fix three links that point at missing headings 16 days ago

documentation good first issue

Docker-Hunterpedia/Helpdock

1

Open-source customer support platform: ticketing, help center, live chat widget and grounded AI — one deploy, many brands. Self-hosted alternative to Zoho Desk / Zendesk.

TypeScript

#ai#arabic#customer-support#freshdesk-alternative#help-center#helpdesk#helpdesk-software#intercom-alternative#knowledge-base#live-chat#multi-tenant#nestjs#omnichannel#rag#rtl#self-hosted#telegram#ticketing#whatsapp#zendesk-alternative

Run the screen-reader pass with NVDA, JAWS, VoiceOver or TalkBack and publish the results (M9-04) 16 days ago

accessibility help wanted good first issue

Docker-Hunterpedia/Helpdock

1

Open-source customer support platform: ticketing, help center, live chat widget and grounded AI — one deploy, many brands. Self-hosted alternative to Zoho Desk / Zendesk.

TypeScript

#ai#arabic#customer-support#freshdesk-alternative#help-center#helpdesk#helpdesk-software#intercom-alternative#knowledge-base#live-chat#multi-tenant#nestjs#omnichannel#rag#rtl#self-hosted#telegram#ticketing#whatsapp#zendesk-alternative

Lint against bare toLocale*String() calls in the admin app (UX-04 follow-up) 16 days ago

enhancement help wanted

Docker-Hunterpedia/Helpdock

1

Open-source customer support platform: ticketing, help center, live chat widget and grounded AI — one deploy, many brands. Self-hosted alternative to Zoho Desk / Zendesk.

TypeScript

#ai#arabic#customer-support#freshdesk-alternative#help-center#helpdesk#helpdesk-software#intercom-alternative#knowledge-base#live-chat#multi-tenant#nestjs#omnichannel#rag#rtl#self-hosted#telegram#ticketing#whatsapp#zendesk-alternative

Add screenshot baselines for the Automation, Business hours and SLA screens (M3 gap) 16 days ago

enhancement good first issue

Docker-Hunterpedia/Helpdock

1

Open-source customer support platform: ticketing, help center, live chat widget and grounded AI — one deploy, many brands. Self-hosted alternative to Zoho Desk / Zendesk.

TypeScript

#ai#arabic#customer-support#freshdesk-alternative#help-center#helpdesk#helpdesk-software#intercom-alternative#knowledge-base#live-chat#multi-tenant#nestjs#omnichannel#rag#rtl#self-hosted#telegram#ticketing#whatsapp#zendesk-alternative

Add screenshot baselines for the Channels › Mailboxes and Outgoing email screens (M2 gap) 16 days ago

enhancement good first issue

Docker-Hunterpedia/Helpdock

1

Open-source customer support platform: ticketing, help center, live chat widget and grounded AI — one deploy, many brands. Self-hosted alternative to Zoho Desk / Zendesk.

TypeScript

#ai#arabic#customer-support#freshdesk-alternative#help-center#helpdesk#helpdesk-software#intercom-alternative#knowledge-base#live-chat#multi-tenant#nestjs#omnichannel#rag#rtl#self-hosted#telegram#ticketing#whatsapp#zendesk-alternative

Ship the Noto Sans and Vazirmatn font files for brand themes (M5-06 gap) 16 days ago

enhancement good first issue

Docker-Hunterpedia/Helpdock

1

Open-source customer support platform: ticketing, help center, live chat widget and grounded AI — one deploy, many brands. Self-hosted alternative to Zoho Desk / Zendesk.

TypeScript

#ai#arabic#customer-support#freshdesk-alternative#help-center#helpdesk#helpdesk-software#intercom-alternative#knowledge-base#live-chat#multi-tenant#nestjs#omnichannel#rag#rtl#self-hosted#telegram#ticketing#whatsapp#zendesk-alternative

Review the Arabic wording of SLA states and the brand name in the admin (UX-18) 16 days ago

help wanted good first issue translation

Docker-Hunterpedia/Helpdock

1

Open-source customer support platform: ticketing, help center, live chat widget and grounded AI — one deploy, many brands. Self-hosted alternative to Zoho Desk / Zendesk.

TypeScript

#ai#arabic#customer-support#freshdesk-alternative#help-center#helpdesk#helpdesk-software#intercom-alternative#knowledge-base#live-chat#multi-tenant#nestjs#omnichannel#rag#rtl#self-hosted#telegram#ticketing#whatsapp#zendesk-alternative

Open Issues Need Help